"Bean to bar" is a trade model that refers to chocolate made from cacao beans that are purchased and processed into chocolate bars all by the same company.

The term is a literal description of the process, and it indicates that Nebula Snacks controls every step of the process, from bean to bar.

Nebula chocolate bars are sweetened with a blend of Monk Fruit and Allulose. Monk Fruit is a natural, zero calorie sweetener native to Southeast Asia and derives its sweetness from its antioxidants, which can make it over 100x sweeter than regular sugar. Allulose is a natural ‘sugar’ found in things like figs and raisins. Allulose has the same chemical formula but is structured differently, preventing your body from processing it, and as a result has almost no calories, does not impact blood sugar or increases insulin levels. 

At Nebula we are committed to never using any added sugars, artificial ingredients or sugar alcohols to sweeten our snacks!

Nebula chocolate does not contain sugar alcohols (including erythritol - our monk fruit does not include erythritol as filler). 

Sugar alcohols are often used in the food industry to push down the net carb count. We think that this comes at way too high a cost to our bodies and we want Nebula chocolate to be tummy friendly! Our galactic promise to you is delicious chocolate with no artificial sweeteners, added sugar or sugar alcohols.

Yes! Nebula chocolate is perfect for anyone on a ketogenic diet or looking for low-carb snacking options. Each chocolate bite chocolate has a maximum of 1.5g net carbs!

YES! Nebula chocolate is a great snack option for those with Type 1 or Type 2 Diabetes! Sweetened naturally with allulose and monk fruit, which are blood glucose friendly.

Yes! All Nebula Chocolate Bites, as well as our Nebula Zero Sugar Added Dark Chocolate Baking Chips are 100% Dairy Free and Vegan!

Not all carbs are created equal. Fiber and (most) natural sweeteners don’t affect your blood sugar, so they’re stripped out to get “net carbs,” which you can think of as the active carbs that affect your body.

For example, Nebula Red Razz Chocolate Bites = total carbs (5g)  - natural sweeteners (3g)  - fiber (1g)= 1g net carbs.

No. While the ingredients in our vegan products are not made from animals or animal by-products, nor are they tested on animals, they are manufactured in a facility that also makes milk chocolate products. The line is completely cleaned after runs of dark chocolate and milk chocolate, but we cannot promise that our vegan treats are 100% free of any milk proteins.

YES! All Nebula Chocolate Bites and Chocolate Chips are gluten-free.

No! Nebula chocolate does not use any soy based ingredients in our bites or chips.

Yes! Nebula Chocolate Bites are certified kosher under the Seattle Va’ad hechsher and features the Space Needle K on the packaging. 

Although the Seattle Vaad is an independent non-profit, regional Kosher certification agency, the Va’ad  maintains national standards in its kashrut supervision. The Va’ad HaRabanim of Greater Seattle has a special relationship with the Orthodox Union. The Va’ad serves as an agent for the OU in the Pacific Northwest and through the offices of the OU assures that all their industrial accounts abide by nationally accepted standards as applied by the OU. Learn more HERE!

Nebula chocolate is not certified non-GMO, but only sources certified non-GMO or certified organic ingredients. 

Unfortunately, certifications can cost upwards of $5,000/year and as a small, self-funded startup, we have to be careful with over investing. As we grow, we plan to invest in the official certification.

Nebula cacao is sourced from the Dominican Republic! Dominicano beans tend to have an intense, fruity, slightly funky flavor

Nebula chocolate is not certified Organic, but only sources certified non-GMO or certified organic ingredients. 

Unfortunately, certifications can cost upwards of $5,000/year and as a small, self-funded startup, we have to be careful with over investing. As we grow, we plan to invest in the official certification.

Nebula chocolate is temperature sensitive! Please store in a  cool, dry place. 

Best kept under 65 °F - These chocolates should not be exposed to dampness, oils, tobacco or anything from which it could absorb odors.

You can check our Store Locator Page to see if we are in stock at a retailer near you!

Please reach out to greetings@nebulasnacks.com

When adding chocolate to your cart, you can select between a one time purchase or a subscription. To subscribe, choose between a 30 Day or 45 Day delivery recurrence and at checkout, the app will recognize that and start a subscription for them.

The subscription order will then automatically renew based on the plan you selected; every 30 Days or 45 Days.

You can also buy both one-time products and subscription products in the same order, but only the subscription products will be included in the subscription.

You can easily access your subscription and modify them by clicking on the magic link that is sent with your confirmation email.

If you misplace the magic link, then email us at greetings@nebulasnacks.com with your request and we can edit it for you!

You can cancel your subscription by going to the customer portal, where below the payment method you will see a red button to cancel your subscription.

Nebula is currently available on our website, www.nebulasnacks.com as well as a number of retailer partners across the country. 

You can check our Store Locator Page to see if we are in stock at a retailer near you!

We’re sorry to hear that something may be wrong! Please reach out through our Contact Us form or greetings@nebulasnaks.com, and someone will follow up to resolve the issue. 

Please include the product name, best by date, your email address and phone number, and a photograph of the problem if applicable. This will help us investigate more effectively and resolve the issue faster.

Unfortunately we are currently unable to ship to Alaska and Hawaii. We ship to all other US states (via NebulaSnacks.com).

You are able to checkout with major credit cards, including American Express, Visa, Mastercard & Discovery.  You can also purchase using Shop Pay, Apple Pay and Google Pay.

Orders placed before 11am CT on Wednesday will ship the same week. Orders placed after 11am CT on Wednesday will ship out the following Monday. 

Please keep an eye out for disclaimers on our website that let you know if certain products may not be able to ship right away. You can also reach out to us at greetings@nebulasnacks.com if you have any questions or concerns about when your order will be processed.

All orders are typically packed and shipped within 1 business day and will typically arrive within 2-5 business days after that! If you are experiencing any issues in receiving your package, you can also reach out to us at greetings@nebulasnacks.com.

From ~October 15th to April 15th, (pending weather), all orders SHIP FREE!

However during hotter months, we must ship Nebula chocolate in insulated boxes and with ice packs and charge a flat fee of $4.99 for all orders.

After 3 years of research and multiple rounds of iterations, we are absolutely confident that you will love our zero sugar added chocolates. 

That said, if you are unsatisfied with the flavor of our products for whatever reason, please let us know via email at greetings@nebulasnacks.com immediately after trying one bar of each flavor. We will provide instructions on how to resend the remaining bars & original packaging. Once received, we will issue a full refund.

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